FAQ

How to Place an Order?

To order a firearm and pay with a credit card please call 513-524-9517. We accept Mastercard, Visa, Discover.

To pay with a money order (all
items) or credit card (accessories only) use the order form provided. After we receive your order we will contact you by phone to finish processing your order.

For more information on how your order will be handled please check the FAQ page.

Local customers are welcome to come and pick up their items to
save on shipping charges.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Family Firearms & Finishes
Oxford, Ohio
513-524-9517

 

How to buy firearms?

How do I buy ammunition?
How will my order be processed?
How much is shipping?
What type of payments are accepted?
May I pick up my order?

What is an FFL or Federal Firearms License?

What is a C&R 03 License or Curio and Relic?
What is a Dealer Transfer?
How do I know if I am complying with my Local and State laws?
If I am unhappy with the merchandise I received, what do I do?
 

How will my order be processed?

After you complete the order form, we will contact you at the telephone number and time given. During this call we will let you know if all the items ordered are in stock and what your total is including shipping charges. We will then let you know how to proceed with your order.

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How much is shipping?

Shipping charges are figured by total weight of the order and final destination zip code. You will be charged shipping for all items ordered from unless otherwise specifically mentioned on that individual product. We ship all ammunition UPS Ground, and all pistols and long guns USPS. Delivery confirmation tracking numbers will be provided after order has been shipped.

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What type of payments are accepted?

We accept MasterCard, Visa, and Discover. Add 3% to your total for credit cards. We also accept money order and personal checks. Personal checks will be held for 5 days or until cleared before the merchandise will ship.

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May I pick up my order?

Yes, local customers may pick up there order. Please call 513-524-9517 first to confirm that we have what you want in stock and the item is ready for pick up.

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What is an FFL or Federal Firearms License?

A Federal Firearms License is a License Granted by the Bureau of Alcohol Tobacco and Firearms to an Individual/Business that allows them to purchase approved firearms for Resale purposes. For more information on FFLs and how to obtain them, visit the National Licensing Center's Website at http://www.atf.gov/firearms/nlc/index.htm.

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What is a C&R 03 License or Curio and Relic?

A type 03 Curio and Relics (C&R) License is a type of Federal Firearms License granted by the Bureau of Alcohol Tobacco and Firearms to an Individual that allows them to purchase approved firearms for collecting purposes. A type 03 Curio and Relics License is a collecting license only; this license does NOT permit the holder to deal in firearms. A C&R licensee may buy and collect C&R Firearms from all over the country, and have them delivered to your door! A C&R License is a great way to avoid sometimes lengthy background checks, and Dealer Transfer Fees. A firearm classified as a Curio or Relic is one that the Bureau of Alcohol Tobacco and Firearms has deemed to have significant historical value and worthy to Collect. C&R Firearms are always Military Surplus, and typically 50 years or older. Please check your state laws for additional restrictions regarding C&R firearms purchases. To find out more visit http://www.atf.gov

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What is a Dealer Transfer?

A Dealer Transfer takes place when a 01 Federally Licensed Firearms dealer transfers a firearm to a Non-FFL Holder or consumer. If you are a consumer desiring to purchase a firearm from us., you must first locate a dealer in your area, who is willing to order/transfer the firearm to you. All fees for the transfer must be negotiated by you with the transferring dealer. You must have the permission from the dealer before placing an order to be shipped to the FFL dealer for transfer of the firearm(s). All firearms ordered for Dealer Transfer must be shipped to the dealer's licensed premise address.

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How do I know if I am complying with my Local and State laws?

This is a very good question. YOU must know that your purchase will not violate any of your local or state laws. Asking the right people the right questions and research is the best answer. Contact your State Attorney General's office, check their website, get in touch with your local Department of Law Enforcement, etc. Remember, Ignorance in not an excuse.

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If I am unhappy with the merchandise I received, what do I do?

Returns are very costly to our Company. We make every effort to insure your order is shipped accurately and the product meets the standards of our advertising. If a return must be made, please note the following policy:

-No Returns on Firearms unless defective.
-No Returns will be accepted after 30 days of the invoice date.
-A Return Authorization number must be obtained before making any return.
-Return Shipping Charges are the customers responsibility unless item is defective. If the wrong product was shipped by our error, a UPS call tag will be issued to return the item(s).
-Upon receipt of the returned product(s), we reserve the right to evaluate the return to determine if a refund or exchange will be made.
-REFUNDS: Refunds will be made in the same manner in which payment was made. NOTE: If we deem a return was made without reasonable cause, where in our judgment the product meets advertised condition, the refund will be subject to a 15% Restocking fee.
-EXCHANGES: When returning merchandise to be exchanged, please include estimated shipping charges to ship your replacement order.

If you have questions regarding our terms or policies, please call.

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